EN

Shipping & Returns

We offer free worldwide shipping on all orders.

For local shipments, after your order is approved, the delivery may take between 2-4 business days.

International shipments usually takes between 4-7 business days. Time is estimated in business days only – weekend, holidays, customs clearance, etc, are not included. The client is responsible for all custom duties and taxes. Our company is not responsible for lost packages.

After we ship your order, you will be notified with an e-mail together with tracking number. You can track your shipment accordingly. If you have any questions regarding the shipping of your order, please contact us at info@sacredgeometry.online .

if you would like to return an item, you may notify us by sending an email to info@sacredgeometry.online enclosing your invoice with the item(s) you would like to return. You can return a product “free of charge” within Turkey. Please make sure you fill out all the requested details on the invoice along it with your name and signature. To return your order back, you may use Yurtici Kargo, which is our contracted courier company in Turkey, with our Account Name and Account Number: BT DIŞ TİCARET A.Ş. 825492521 (please note that the number provided above is the account number) The cost of the shipping for the return will be covered by us.

We have a 14 working days return policy for all of our collection within Turkey. Unfortunately we don’t accept returns for products that are shipped to other countries. The information in this section is applicable for returns within Turkey only! If you decide to return a product for any reason, you can return it 14 days after you purchase it with the condition of making sure that the product is undamaged and is re-sellable. If you exceed this timing, the return cannot be accepted. When we receive the returned product, you will be notified immediately with an e-mail and the return process will start.

We make the payment for the return 10 days after the product’s conditions are verified as acceptable for return and the whole amount is wired into your credit card. This timing is completely dependent on your bank and “sacredgeometry.online” has no right to interfere with the process and procedures of your bank. In case you paid with installment options, your bank will repay in installments as per banking procedures.

If you live in Turkey and you decide to return a product(s) please make sure that package of the product(s) is not damaged and all of the content of the package are sent back with no pieces missing. Product(s) must be unused and undamaged. Product(s) must be complete with the original package, including all accessories and a copy of the bill. The product(s) which is damaged which is not re-sellable and which is missing its original accessories will not be accepted as a return, and it will be sent back to you with shipping charges to your name. Our Return Policy may be revised depending on the changes on the regulation 4077 “Code Regarding Protection of Consumers” in Turkey.

Return Address

BT Dış ticaret A.Ş KEMANKEŞ KARAMUSTAFAPAŞA MAH. FRANSIZ GEÇİDİ SK.B BLOK 1/41 BEYOĞLU/İSTANBUL
vd 1871403959
info@sacredgeometry.online